Refunds & Returns

Last updated: 1 September 2026

Our Approach

Performance and styling parts are often vehicle-specific, so we ask you to confirm fitment with our team before ordering. This keeps returns rare — but if something isn't right, we're here to make it right.

Cancellations

Because orders are confirmed personally with you before dispatch, you may cancel at any time before your order ships. Contact us as soon as possible and we'll cancel the order and arrange a refund of any amount already paid.

Returns

• Contact us within 7 days of delivery to request a return.
• Items must be unused, unfitted and in their original packaging with all accessories and documentation included.
• We will confirm the return with you and provide instructions for sending the item back.
• Once we receive and inspect the item, we'll notify you of the outcome of your return.

What We Cannot Accept

• Parts that have been fitted, used, painted, modified or damaged after delivery;
• Items returned without prior confirmation from our team;
• Special-order or custom-manufactured items (we'll always flag these before you order).

Damaged or Incorrect Items

If your order arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery with photos where possible. We'll arrange a replacement or refund at no cost to you.

Refunds

Approved refunds are processed back to your original payment method as soon as possible, typically within 7–10 business days of the return being approved. Where payment was arranged directly with our team, we'll agree the refund method with you.

Your Statutory Rights

Nothing in this policy limits your rights under the Consumer Protection Act. If you have any concerns about a return or refund, contact us and we'll work through it with you.